Frosty Fox AC LLC

Effective Date: October 18, 2026

Welcome to Frosty Fox AC. These Terms & Conditions govern your use of our website, https://www.frostyfoxac.com, and participation in our SMS/text messaging programs.

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1. HVAC Services

Frosty Fox AC provides residential and commercial heating, air conditioning, refrigeration, ice machine, repair, installation, and maintenance services. Service appointments, estimates, pricing, and work authorizations are subject to separate agreements where applicable.

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2. SMS/Text Messaging Program

Frosty Fox AC offers text messaging to customers who have provided appropriate consent.

Service and appointment messages may include:

• Appointment confirmations and scheduling updates

• Dispatch notifications and technician arrival alerts

• Service reminders and follow-up communications

• Estimate notifications, billing reminders, and customer service updates

Customers who separately opt in to promotional messaging may also receive maintenance plan offers, seasonal specials, service promotions, and other marketing communications.

Marketing text consent is optional and is not required as a condition of purchasing goods or services.

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3. Message Frequency and Charges

Message frequency varies based on your appointments, service activity, and messaging preferences.

Message and data rates may apply according to your wireless carrier's plan. Frosty Fox AC does not charge a separate fee for receiving its SMS messages.

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4. Opting Out

You may opt out of text messages at any time by replying STOP to a message from Frosty Fox AC.

You may receive a final message confirming your opt-out. If you wish to receive messages again, you may provide new consent.

For assistance, reply HELP or contact our office at 480-806-2665.

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5. Customer Consent

By affirmatively opting in to a Frosty Fox AC messaging program, you consent to receive the types of messages disclosed when you opt in. Consent to marketing messages must be obtained separately where required.

We maintain records of messaging consent and honor applicable opt-out requests.

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6. Privacy

Your privacy is important to us. We handle your information in accordance with our Privacy Policy:

https://www.frostyfoxac.com/privacy-policy

SMS opt-in information and consent are not sold or shared with third parties or affiliates for their own marketing purposes.

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7. Message Delivery

Wireless carriers are not liable for delayed or undelivered messages. Text message delivery may be affected by network conditions, carrier restrictions, or technical issues.

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8. Website Use

The information on our website is provided for general informational purposes. Unauthorized use of our website, including attempts to interfere with its security or operation, is prohibited.

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9. Changes to These Terms

Frosty Fox AC may update these Terms & Conditions from time to time. Updates will be published on this page with a revised effective date.

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10. Contact Information

Frosty Fox AC LLC

Website: https://www.frostyfoxac.com

Email: info@frostyfoxac.com

Phone: 480-806-2665

Service Area: Arizona

For questions concerning these Terms & Conditions or our text messaging program, please contact our office.